Frequently Asked Questions


What does lifetime updates and support mean?

It means that when you buy an extension you have access to that extension and support forever. I have updated my extensions from Joomla! 1.0 to 1.5, 2.5 through to the latest, everytime there is a Joomla! update or a patch or fix for an extension simply come back to the site and download the latest version without ever have to pay again for life!

I don't have a paypal account how can I make a payment?

If you don't have a paypal account don't worry you can still make a payment by selecting the paypal option, paypal have a guest account option that will let you pay with your credit/debit card. For more information click here.

I paid for an extension but can't download or see a download link

Please make sure you created an account before the payment so the order can be attached if you didn't then simply create and account then send me an email via the contact form, I can see the payment via Paypal and I'll attach the order to your account for you.

Are all extensions compatible with Joomla! 3.0?

Yes all extensions are compatible with Joomla! 3.0, Please check the bottom of each extension page for compatibility.

I need support for the extensions I am using how can I get help?

If you need help then contact me directly by using the contact form on the contact me page.

Do you do customization of your extensions?

I don't do customization of extensions for each customer as I don't have the time, however if you have an idea for a customization then let me know, in the past a customer gave my an idea for one of my extensions that I thought was great, I made the changes and released it in the next version!

I have a pre-sales question but I dont see the answer here.

If you have a pre-sales question then contact me via the contact form on the contact me page.

You are here: Home FAQ